We're sorry you're not satisfied with one of your purchases. By law there is a 14-day 'cooling off' period after you have received your goods in which you should alert us to anything you're not happy about with anything you've purchased. This is the time to raise any issues over quality or any other concerns you have about an item you've bought from us. We will then investigate thoroughly and offer any solution that is needed. Please contact us at our contact us page to tell us about any problems. There is an option to send us photographs on this page. Kindly retain the packaging and its contents, as we may ask for more information such as batch numbers, Best Before dates and more photos.