All of our orders are sent via a reliable, tracked courier service.
Free delivery for mainland UK orders over £39.00.
We also deliver from the UK to over 130 countries worldwide.
We offer STANDARD TRACKED and ECONOMY TRACKED. Both are fast, hassle-free and very reliable couriers.
Reliable, tracked courier service for your peace of mind (we provide you with a tracking number).
Free delivery for UK orders over £39.00. (Free Deliveries are carried out using the Economy delivery option.)
STANDARD TRACKED is always Parcelforce; ECONOMY TRACKED uses a range of couriers depending on the weight of the parcel.
STANDARD TRACKED is a bit faster. All options are reliable tracked couriers.
We normally despatch orders within 1-4 working days (less than 3 days on average), and will contact you if we don't despatch it within this time. If you require your order more quickly, we offer an EXPRESS delivery service (see the "EXPRESS" section below).
STANDARD TRACKED, using Parcelforce, delivers on the next working day following dispatch; ECONOMY TRACKED usually delivers within 2 working days but can take 5 working days in some cases, especially at busy times of year. You will receive a notification at the time of dispatch.
You can view your order status at any time.
If you need your order in a hurry, please choose the EXPRESS option in your basket (described below).
Please note that exceptions may apply to orders placed in the Highlands and Islands - please see below. Please also see "Overseas Orders" for non-UK orders.
Express Order Service. If you need your order for a specific deadline, we encourage you to use this option. Please read the whole of this section if you are choosing Express delivery.
For UK orders
With this option, we will despatch what we can within 1 or 2 working days by next-working-day courier, and send any out-of-stock items on to follow. We will contact you if we are unable to despatch the bulk of your order on time.
The price is £7.99 per 25kg for most of the UK (though see "Highlands and Islands" below if you live in a remote area). Naturally, Express orders are also tracked - you will receive a tracking number when we despatch your order. We use Parcelforce's next working day service to dispatch your order.
Orders placed after midday or at the weekend or on a Bank Holiday will be processed on the following working day.
Please note that working days are Monday to Friday, and that Express Saturday delivery is not possible. Exceptions may apply to orders placed in the Highlands and Islands - please see below.
For International orders
This is the fastest option for international orders, and is offered on most international destinations. We aim to despatch Express orders in 3 working days, and the transit time thereafter varies between 2 and 3 working days. We will contact you if any items are out of stock.
Delivery is calculated on weight and value, at cost price. Free Delivery for orders over £39.00 - please note this is the Economy tracked delivery option.
We don't make a profit on delivery, and we have a very up-front approach to delivery pricing. We do not hide delivery costs in the costs of the goods or show totals without delivery costs. We are very competitive when grand totals, inclusive of delivery, are compared.
Delivery costs are shown and included in the basket as you go along, so you can see the full total before you checkout. Prices are fully inclusive of any VAT - no hidden charges!
Economy Tracked/free deliveries are carried out by Hermes.
Standard and Express deliveries in the UK are carried out by Parcelforce.
Overseas orders in Europe are delivered by Parcelforce International and their third party courier GLS.
Overseas order beyond Europe are delivered by DHL.
Highlands and Islands, and other Exceptions
We welcome our customers from the Highlands and Islands (including Northern Ireland). For some heavier orders, we must use a courier. These couriers charge extra for orders to the Highlands and Northern Ireland. This price will be shown in the basket once a delivery postcode has been entered at the checkout.
Please note that orders to the Highlands and Islands (including Channel Islands) may take an extra few days to arrive. If you're unsure about whether this applies to your address, please get in touch and we'll be happy to let you know.
Orders over 25kg may cost more than £4.99 to deliver.
International orders welcome!
We also deliver to over 130 destinations worldwide including all EU countries! Prices vary by weight and destination - please add your selected items to the basket and select the required country to see the delivery price for your particular order.
Typical prices include £7.99 to Germany, £9.99 to France, £7.99 to Denmark. Express and Standard options are available.
It is our mission here at Healthy Supplies to operate in the most eco-friendly way possible.
In order to do this we re-use all the boxes we’re sent, and those that can't be used to transport goods and orders are turned into eco-friendly packaging.
The majority of our boxes are currently purchased from a third-party company that essentially saves the boxes from being needlessly dumped into a landfill site. The boxes we purchase from this company are mostly leftovers from redundant stock. Please note that these boxes are perfectly acceptable for the storing and transporting of food-based goods and the boxes themselves will not alter the condition or quality of the products held within in anyway.
So, if you receive your order in a branded box - don't worry, it's perfectly safe for the transporting and carrying of your lovely goods.
In addition to this, another step of our big eco-friendly push was the decision we made to drastically reduce our usage of bubble wrap and clingfilm and as a result, we no longer purchase these goods; we will however occasionally re-use any that is sent to us. Instead of bubblewrap and clingfilm we have instead chosen to package and protect our orders with paper and cardboard, which is for the most part recycled and re-used.
We’ve also banished plastic tape, and now only use paper tape. In doing all of this we have drastically reduced our carbon footprint and become more eco-friendly in the process, and we do not have any plans to stop here either - So stay tuned for further improvements in 2019!
If you have any questions about the way we pack, please email us at email@example.com
Healthy Supplies are a small company based in West Sussex, just near Brighton. Limited company reg. 6960233. Vat No. 976016309. Our address is: Healthy Supplies Ltd, 35 Chartwell Road, Lancing BN15 8TU.