If you’ve cancelled something from your order via the website feature, this will be processed the same day or the following working day.
If you've returned a parcel to us, kindly allow 15 working days from the date you sent it for your refund to show back in your account. We will email you to let us know once this has been done. Please return items to us using a tracked, reliable delivery service, as we can only issue refunds for goods that have been received back at our hub in unopened, resellable condition.
